Penjaminan Mutu (Quality Assurance/QA) adalah bentuk monitoring, evaluasi atau kajian (review) mutu. Kegiatan penjaminan mutu tertuju pada proses untuk membangun kepercayaan dengan cara melakukan pemenuhan persyaratan atau standar minimum pada komponen input, komponen proses dan hasil atau outcome sessuai dengan yang diharapkan oleh stake holders (UNESCO,2006) Dua bentuk penjaminan Mutu : 1. Bentuk desain kegiatan proses perbaikan dan pengembangan mutu secara berkelanjutan (conntinous quality improvement) 2. Bentuk budaya mutu (quality culture) Sistem Penjaminan Mutu Pendidikan dibangun atas landasan filosofis yang mengandung nilai-nilai dan konsep inti(Core Valuest and concepts) yaitu : 1. Kepemimpinan yang visioner (Visionary leadership) 2. Pembelajaran berfokus pendidikan (learning centered education) 3. Pembelajaran perorangan dan organisasi (organizational and personal learning) 4. Menghargai tenaga pendidik, staf dan mitra kerja (Valuing Faculty, Staff and partners) 5. Kegesita
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